Shipping & Handling

Shipping Policy

Order Processing Time: At OLOORII, we take pride in crafting each beaded bag with care and precision. Depending on availability and the made-to-order nature of our products, please allow up to 30 business days from the date of purchase for your order to be created and processed. Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Times: Shipping within Canada and the United States may take up to an additional 30 business days from the date of shipment. Please be aware that delivery times may vary depending on your location, customs processing, and any unforeseen delays.

Shipping Rates: Shipping costs are calculated at checkout based on your location and the weight of the items in your order. We offer several shipping options to provide flexibility and convenience.

Order Tracking: Once your made-to-order item has been crafted and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the website of our shipping partner.

Lost or Stolen Packages: OLOORII is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure. If you encounter any issues with your delivery, please contact the shipping carrier directly.

Customs and Import Taxes: For shipments within Canada and the US, there are typically no customs and import taxes. However, please be aware of any local regulations that may apply.

Shipping Address: Please ensure that your shipping address is accurate and complete. OLOORII is not responsible for orders shipped to incorrect addresses provided by the customer.

Returns and Exchanges: At this time, OLOORII does not accept returns or exchanges. All sales are final. Please review your order carefully before completing your purchase.

If you have any questions or concerns regarding your order or our shipping policy, please contact us at [oloorii@oloorii.com].

Thank you for choosing OLOORII! We appreciate your support.