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Terms & Conditions

Overview

Welcome to Oloorii (“we,” “our,” “us”).
These Terms & Conditions (“Terms”) govern your use of our website, www.oloorii.com, and your purchase of our products.
By accessing or using our website, you agree to these Terms.
If you do not agree, please do not use our website or make a purchase.

 

Handmade Nature of Products

All Oloorii pieces are handmade in small batches.
Because of this, slight variations in color, texture, or bead placement may occur — these are natural features of artisanal craftsmanship, not defects.
Each piece is unique and reflects the individuality of handmade design.

 

Orders & Payments

Orders placed on www.oloorii.com are processed in Canadian Dollars (CAD).
We reserve the right to refuse or cancel any order at our discretion — for example, if a product is unavailable, a payment issue arises, or suspicious activity is detected.
Once an order has been confirmed and paid for, it cannot be modified or canceled after 24 hours.
Payments are accepted securely through the approved gateways shown at checkout.
You agree to provide accurate billing and shipping details and authorize Oloorii to charge your payment method for the total order amount.

 

Pre-Orders & Production Timelines

For pre-order and made-to-order items, please note:
  • Each piece is individually handcrafted after your order is confirmed.
  • Production typically requires 8–10 weeks depending on materials and production volume.
  • Timelines may vary due to material availability or seasonal workload.
Oloorii is not responsible for delays caused by third parties such as shipping carriers or customs, but we will always communicate updates promptly.

 

Returns, Exchanges & Refunds

All sales are final.
We do not accept returns, exchanges, or cancellations once your order has entered production.
If your item arrives damaged or incorrect, please email Olooriig@gmail.com within 3 days of delivery.
Include photos and your order number for review.
At our discretion, we may offer a replacement or store credit.

 

Shipping & Delivery

Orders ship from Canada using trusted carriers such as Canada Post, UPS, or DHL.
Delivery times vary depending on destination and carrier service.
Once a package has been handed to the shipping carrier, Oloorii is not responsible for lost, delayed, or stolen packages.
Customs duties, import taxes, or additional delivery fees are the responsibility of the customer.

 

 

 

Intellectual Property

All content on www.oloorii.com — including designs, logos, photos, text, and product imagery — is the exclusive intellectual property of Oloorii and protected under copyright and trademark law.
You may not copy, distribute, modify, or use any Oloorii content or designs without prior written permission.

 

Limitation of Liability

To the fullest extent permitted by law, Oloorii, its founders, and affiliates are not liable for any damages resulting from:
– Use or misuse of our products
– Shipping delays, loss, or theft
– Inaccurate product information or availability
– Unauthorized access to or misuse of your data
All Oloorii products should be handled gently and with care. We are not responsible for wear or damage caused by misuse or handling errors.

 

Accuracy of Information

We make every effort to ensure that product descriptions, colors, and photos are accurate.
However, due to screen differences and the handmade nature of each piece, slight variations may occur.
Oloorii reserves the right to update product information, pricing, or availability at any time.

 

Third-Party Links

Our website may include links to third-party sites or services not operated by Oloorii.
We are not responsible for their content, privacy practices, or accuracy.
Accessing third-party sites is at your own discretion.

 

Governing Law

These Terms are governed by and interpreted under the laws of Ontario, Canada, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in Ontario courts.

 

Updates to Terms

We may update or modify these Terms at any time.
The “Last Updated” date above reflects the most recent version.
Your continued use of our site after updates constitutes acceptance of the revised Terms.

Contact Us

For questions or concerns about these Terms:
Email: Olooriig@gmail.com
Website: www.oloorii.com
By purchasing from Oloorii, you acknowledge and accept these Terms & Conditions, and understand that each item is handcrafted with care and intention.
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